Privacy Policy for Maria Home

Effective Date: 22 April, 2026

1. Introduction

Welcome to Maria Home. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our wlebsite and tell you about your privacy rights and how the law protects you under the General Data Protection Regulation (GDPR) and the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY).

2. Data Controller

Maria Home, located in Kristianstad, Sweden, is the controller and responsible for your personal data.

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you to provide our services:

• Identity Data: First name, last name, and user account details.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Payment card details. All transactions are processed securely via our third-party payment gateways (e.g., Klarna, Stripe, PayPal). We do not store your credit card information on our servers.
• Transaction Data: Details about payments and the products—such as furniture, beds, carpets, and mats—you have purchased from us.
• Technical Data: Internet protocol (IP) address, browser type and version, and location data. We use WPML to store your language preference (English, Swedish, or Arabic) and currency settings to ensure a localized, seamless shopping experience.
• Usage Data: Information about how you navigate our store, monitored through tools like Rank Math, to help us optimize our website and improve product visibility.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to:

• Process and deliver your order, including managing payments and providing shipping updates.
• Manage our relationship with you, including notifying you about changes to our terms or answering customer service inquiries.
• Administer and protect our business and this website (including troubleshooting, data analysis, and system maintenance).
• Deliver relevant website content and advertisements to you and measure the effectiveness of our marketing.

5. Disclosures of Your Personal Data

To fulfill your orders and operate our store, we may share your personal data with trusted external third parties:

• Delivery Partners: Companies such as PostNord or DHL to deliver your purchases to your doorstep.
• Payment Service Providers: To process your secure transactions.
• IT and Analytics Providers: Services that host our website, manage our data, and help us understand website traffic.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for. By law in Sweden, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for accounting and tax purposes for up to seven years after they cease being customers.

8. Your Legal Rights

Under the GDPR, you have the following rights regarding your personal data:

• Request access to your personal data.
• Request correction of incomplete or inaccurate data we hold about you.
• Request erasure of your personal data (the “right to be forgotten”).
• Object to processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact our support team. You also have the right to make a complaint at any time to the Swedish Authority for Privacy Protection (IMY).

9. Contact Details

Maria Home
Nässelvägen 6a,
291 59 Kristianstad
Sweden
Email: [email protected]